Domains FAQ
Common questions about Axalot tracking domains, validation, DNS, nameservers, Cloudflare status, and campaign usage.
Console path
Console / Tracker / Domains
What format should I enter?
Enter only the hostname:
track.example.comDo not include protocol, path, query, fragment, uppercase letters, trailing dot, or IP address.
Why is my domain rejected?
Most rejected domains contain one of these:
| Problem | Example |
|---|---|
| Protocol | https://example.com |
| Path | example.com/path |
| Uppercase letters | Example.com |
| Trailing dot | example.com. |
| IP address | 192.168.1.10 |
| Invalid characters | spaces, quotes, braces, @, * |
What does NS valid mean?
It means the current nameservers match the expected nameservers stored for the domain.
If NS valid is false, update nameservers at the registrar and wait for propagation.
What does Alive mean?
It means the domain health check can reach the domain. A domain can have valid nameservers but still fail health checks if routing is incomplete.
What do Cloudflare headers mean?
They indicate whether the response looks like it is passing through expected Cloudflare handling.
Can I use a domain before all checks pass?
Avoid it. Campaign links depend on the domain. If DNS or health is not ready, paid traffic can fail.
What should I check if a campaign link does not open?
- Campaign selected the expected domain.
- Domain is active.
NS validis true.Aliveis true.- Cloudflare account and registrar nameservers match the expected setup.
- DNS propagation has had enough time.
Do not fix campaign routing in the campaign first
If the domain is unhealthy, fix DNS/domain status before changing campaign streams or offers.